Google Organic Booking in HighLevel

In today’s comprehensive guide, we’ll delve into the process of seamlessly connecting your Google Business Profile calendar with Go HighLevel. This recent update from Go HighLevel introduces a convenient feature allowing businesses to redirect bookings directly from Google My Business listings. This streamlined functionality aims to enhance customer engagement and simplify the booking process for various industries, including beauty, wellness and fitness, home services, vehicle care, education, and professional services.

Prerequisites

Before diving into the integration process, ensure you meet the following prerequisites:

  1. Google Business Profile: It’s essential to have an active Google Business Profile that accurately represents your business information.
  2. Location: Please note that this feature is currently available for businesses based in the United States.

Step-by-Step Integration Guide

Step 1: Setting Up Your Google Business Profile

Begin by ensuring your Google Business Profile is up-to-date and accurately reflects your business information. If you haven’t created a profile yet, visit the Google My Business website to set it up.

Step 2: Configuring Calendar Settings in Go HighLevel

  1. Access Calendar Settings: Log in to your Go HighLevel dashboard and navigate to Calendar Settings.
  2. Calendar Grouping: Create calendar groups to categorize different types of appointments and services efficiently.
  3. Linking Calendars: Ensure your calendars are appropriately linked to the corresponding calendar groups you’ve set up.

Step 3: Connecting Your Google Business Profile

  1. Navigate to Connections: Within Calendar Settings, locate and click on the Connections tab.
  2. Organic Booking Redirect: Select the option for Organic Booking Redirect.
  3. Account Connections: Under Account Connections, choose Google Organic Booking.
  4. Primary Action Feed: Determine your primary action feed, which typically represents your main calendar where bookings will be directed.
  5. Setting Up the Primary Action Feed: Select the client’s calendar and specify the service (e.g., Discovery Call). Upload this feed to proceed.

Step 4: Configuring Individual Service Booking

  1. Listing Services: If your business offers multiple services, list them under Individual Service Booking.
  2. Uploading Service Feeds: Upload service feeds for each specific service. Note that this step may require 1-2 weeks for verification.

Verification and Utilization

Once you’ve completed the setup process, the feeds and profiles undergo a verification process, typically taking 1-2 weeks. Once verified, customers visiting your Google Business Profile can seamlessly book appointments by clicking on the “Book Online” option. They will be redirected to the designated calendar in Go HighLevel, streamlining the booking process and enhancing customer experience.

Example: Booking Redirect in Action

When customers visit your Google Business Profile and click on “Book Online,” they will be automatically redirected to your specified calendar in Go HighLevel. For instance, if they’re interested in scheduling a Discovery Call, they’ll be directed to the corresponding calendar to make the appointment.

Conclusion

By integrating your Google Business Profile calendar with Go HighLevel, you’re empowering your customers with a convenient and straightforward booking experience. This feature not only enhances customer engagement but also streamlines the booking process for businesses across various industries.

We hope this guide provides you with valuable insights into setting up and utilizing the Google Business Profile calendar integration with Go HighLevel. Should you have any questions or require further assistance, feel free to leave a comment below. Stay tuned for more informative content!