- Step 1: Set Up the Chat Widget in Go HighLevel
- Step 2: Add the Chat Widget to Your WordPress Site
- Step 3: Verify Installation
- Benefits of the Chat Widget
- Conclusion
Enhancing customer interaction and loyalty is crucial for any business. One effective way to achieve this is by installing a chat widget on your website. In this guide, we’ll walk you through the straightforward steps to install a Go HighLevel chat widget on your WordPress site. Let’s get started!
Step 1: Set Up the Chat Widget in Go HighLevel
Navigate to the Chat Widget: First, log in to your Go HighLevel account and navigate to the sub-account where you want to set up the chat widget. Go to the Sites section on the left sidebar. Here, you will find the Chat Widget option at the top. Click on it.
Customize Your Chat Widget:
- Welcome Text: Enter a small welcome text that will be displayed at the bottom right of your website screen.
- Profile Picture: Upload a profile picture that will appear in the chat widget. If someone has already interacted with the widget and returns, they will be greeted by their name, enhancing customer loyalty.
- Chat Widget Appearance: Customize how the chat widget looks when it is open. Change the default text to something like “Have a question?” or any other message you prefer. Adjust the call-to-action button text accordingly.
Visitor Consent Message: Set the message you want to show to visitors to get their consent to receive text messages from you.
Language Settings: Choose the language for the chat widget to cater to your audience.
Agency Branding: At the bottom, you can add your agency branding to generate backlinks or turn it off if you prefer.
Thank You Page Settings: Customize the thank you page that is displayed once the visitor clicks send. Save all these settings before proceeding.
Step 2: Add the Chat Widget to Your WordPress Site
Admin Access on WordPress: Next, log in to your WordPress admin panel. For this example, we’ll use a test page. Navigate to Plugins and click on Add New.
Search for Lead Connector: In the search bar at the top, type “Lead Connector.” The plugin should appear as the first result. Click Install Now and then Activate the plugin.
Enter the API Key: Once activated, the Lead Connector will appear on the left side of your WordPress admin panel. The plugin will prompt you for the API key from your Go HighLevel account. To get this key, go to the Settings section in your Go High Level test account, and you will find the API key in the business profile section. Copy this key and paste it into the Lead Connector in WordPress, then click Save.
Step 3: Verify Installation
After saving the API key, check your website to see if the chat widget appears at the bottom right. The widget should be exactly as you customized it in Go High Level. If a visitor writes something into the widget and sends it, the message will appear directly in the conversations tab of your Go HighLevel account.
Benefits of the Chat Widget
Installing a chat widget offers numerous benefits:
- Improved Customer Interaction: Instant communication with visitors can enhance their experience and increase conversion rates.
- Customer Loyalty: Personalized greetings for returning visitors can strengthen customer relationships.
- Efficient Customer Support: Quickly address customer inquiries and issues in real-time.
Conclusion
Installing a Go HighLevel chat widget on your WordPress site is a simple and effective way to improve customer interaction and loyalty. By following the steps outlined above, you can quickly set up and customize the widget to fit your brand’s needs. This small addition can provide significant value for your business and enhance the overall user experience on your website.
