How to Use Branded Domains in HighLevel Sub-Accounts

• Why Branded Domains Matter
• Setting Up Branded Domains in HighLevel
• Automatic and Manual DNS Setup
• Verifying the Setup
• Benefits of Using Branded Domains
• Best Practices for Branded Domains
• Conclusion

In today’s competitive market, providing a seamless and professional client experience is crucial for businesses. One effective way to achieve this is by utilizing branded domains within HighLevel. This feature allows businesses to maintain consistency across all client interactions by using custom domains for sub-accounts. This guide will walk you through the process of setting up branded domains in HighLevel, ensuring a cohesive and professional look for your business.

Why Branded Domains Matter

Branded domains in HighLevel help maintain a unified ecosystem for your business and its clients. By using branded domains for invoices, forms, and calendar links, you ensure that every interaction appears professional and consistent. This not only enhances the client experience but also reinforces your brand’s credibility and trustworthiness.

Setting Up Branded Domains in HighLevel

To begin, log into your HighLevel account and navigate to the sub-account where you want to set up the branded domain. Follow these steps:

1. Access Business Profile Settings:
   • Go to the sub-account and select ‘Business Profile Settings.’
2. Scroll to Branded Domain:
   • In the settings menu, scroll down until you find the ‘Branded Domain’ section.
3. Enter the Branded Domain:
   • Type the domain you want to use for this sub-account. The format typically follows: link.yourcustomdomain.com.
4. Add the Domain:
   • Click ‘Add Domain.’ HighLevel will automatically create a CNAME record pointing towards link.messagingsender.com.

Automatic and Manual DNS Setup

Depending on your domain provider, the setup process might be automatic or manual:

• Automatic Setup:
  • For supported domain providers like Google Domains and GoDaddy, HighLevel can automatically create the necessary DNS records.
  • After clicking ‘Add Domain,’ select ‘Authorize Domain.’ The system will prompt you to authorize the connection, automatically updating your DNS settings.
• Manual Setup:
  • For other providers like Cloudflare or Squarespace, you will need to manually add the DNS records.
  • Navigate to your domain’s DNS settings and create a new CNAME record. The record should point link to messagingsender.com.

Verifying the Setup

After setting up the branded domain, you can verify its functionality:

1. Check Invoices:
   • Generate an invoice within the sub-account. The branded domain should appear in the URL.
2. Review Forms and Calendar Links:
   • Create a form or calendar link. These should also reflect the branded domain.

Benefits of Using Branded Domains

Using branded domains for each sub-account in HighLevel offers several benefits:

• Enhanced Professionalism:
  • Clients receive communications that appear more professional and trustworthy.
• Consistency Across Interactions:
  • Every interaction, whether it’s an invoice, form, or calendar link, reflects your brand, reinforcing brand recognition.
• Improved Client Experience:
  • Clients appreciate the seamless and cohesive experience, which can lead to increased satisfaction and loyalty.

Best Practices for Branded Domains

To maximize the benefits of branded domains, consider these best practices:

• Create Unique Domains for Each Sub-Account:
  • If you manage multiple clients or businesses, ensure each has its own branded domain to maintain individuality.
• Regularly Update and Monitor Domains:
  • Periodically check the functionality of your domains and update DNS settings as needed.
• Educate Your Team:
  • Ensure that all team members understand the importance of branded domains and know how to set them up and troubleshoot issues.

Conclusion

Implementing branded domains in HighLevel is a straightforward yet powerful way to enhance client experience. By following the steps outlined in this guide, you can ensure that all client interactions are professional and consistent, reflecting positively on your business. Embrace the power of branded domains to streamline your operations and build stronger relationships with your clients.