- Setting Up Your Markup
- Activating the Feature for Sub-Accounts
- Client’s Perspective on WhatsApp Rebilling
- Alternative Pricing Setup via SaaS Configurator
- Upcoming Features and Conclusion
WhatsApp has become an essential communication tool for businesses worldwide. HighLevel’s new WhatsApp conversation rebilling feature allows agencies to set custom markups, offering more flexibility and potential for profit. Here’s a comprehensive guide on how to utilize this feature.
Setting Up Your Markup
To begin with, you need to set your desired markup for WhatsApp conversations. Previously, the markup was fixed at 5%, but now you have the freedom to set it as you see fit.
- Access Agency View:
- Log in to your HighLevel account and switch to the agency view.
- Click on “Reselling” in the left sidebar.
- Configure WhatsApp Reselling:
- Scroll down to find the WhatsApp reselling section.
- Enter your preferred markup price. For example, if you set it to $19.99, your customer would pay $29.99 per month ($10 to HighLevel + $19.99 markup).
Activating the Feature for Sub-Accounts
Next, you need to activate the rebilling feature for each sub-account.
- Manage Sub-Accounts:
- Navigate to “Sub Accounts.”
- Select a sub-account and click on the three dots on the right to manage the client.
- Enable WhatsApp Rebilling:
- Click on “Rebilling” at the top of the page.
- Scroll down to find the WhatsApp section and enable the feature.
- Use the slider to set your desired markup percentage, then hit save.
Client’s Perspective on WhatsApp Rebilling
Here’s how the process looks from the client’s side:
- Access WhatsApp Settings:
- Clients can go to their location settings and click on “WhatsApp” in the bottom left.
- Subscribe to WhatsApp Messaging:
- They will see the $29.99 per month subscription option for WhatsApp messaging.
Alternative Pricing Setup via SaaS Configurator
You can also set your pricing using the SaaS Configurator:
- Access SaaS Configurator:
- In the agency view, go to “Plans and Pricing.”
- Edit Plan Details:
- Select any plan and click on “Edit Details.”
- Navigate to the “Rebilling” tab at the top.
- Configure WhatsApp Conversations:
- Scroll down to the WhatsApp conversations section.
- Enable the feature and set your desired markup.
- Save your changes.
Upcoming Features and Conclusion
HighLevel continues to innovate with new features on the horizon, such as:
- Booking WhatsApp actions.
- Sending custom call-to-actions via WhatsApp templates.
- WhatsApp chat widget integration.
- WhatsApp Channel integration with conversation AI and reviews.
Leveraging the WhatsApp conversation rebilling feature can significantly boost your agency’s revenue by offering a customized pricing model that fits your business needs. Stay tuned for more exciting updates and enhancements.
